Global Infrastructure
Global Infrastructure
VICIPanel is deployed across Tier III+ carrier-grade data centers in 18 countries, ensuring low-latency voice performance, regional compliance, and 99.982% platform availability. Choose the region closest to your agents and customers.
- Countries
- 17
- Cities
- 36
- SLA uptime
- 99.982%
Deployment footprint
Pick a region, pick a city
Every VICIPanel instance is pinned to a single region at provision time. Your tenant, your data, your voice path, all stay within the country you choose.
Europe
10 countries · 18 cities
Austria
AT- Vienna
Finland
FI- Helsinki
France
FR- Paris
- Roubaix
- Gravelines
- Strasbourg
- Bordeaux
- Grenoble
- Tours
Germany
DE- Frankfurt
- Nuremberg
- Falkenstein
Netherlands
NL- Amsterdam
Norway
NO- Oslo
Poland
PL- Warsaw
Sweden
SE- Stockholm
Switzerland
CH- Zurich
United Kingdom
GB- London
North America
2 countries · 13 cities
Canada
CA- Montreal
- Toronto
United States
US- Ashburn
- Chicago
- Dallas
- Hillsboro
- Los Angeles
- Miami
- New York
- Phoenix
- San Francisco
- Seattle
- Washington DC
APAC
5 countries · 5 cities
Australia
AU- Sydney
Hong Kong
HK- Hong Kong
India
IN- Mumbai
Japan
JP- Tokyo
Singapore
SG- Singapore
Tier III+ certified facilitiesN+1 redundancy24/7 NOC monitoring99.982% SLA
Not sure which region fits?
We pick the closest region to your agents by default. Regulated workloads (GDPR, HIPAA, FDCPA) can require specific data residency , we'll confirm the right region before provisioning.